Which Internet service is right for you?

Choose the right service to start and upgrade as you need

Choosing the right service for your business...

We’ve summarised below the key services, what they mean, how they work and when they are recommended. Check to see if this makes your choice easier or give us a call on 1300 139 550 from 8am-6pm your local time anywhere in Australia. We provide standard plans for many of our services but frequently customise services to meet special business needs.

• For answers to Frequently Asked Questions about these, go to Service FAQ.
• For an explanation of terms go to our Glossary of Terms.
• To see what services are available to your phone, use our Service Checker.

Service	Description	Speed (Down/Up)	Recommended
Dialup	The original internet service Available from any fixed phone Can't call out at the same time No permanent internet connection (modem) Accessible wherever there is a phone line Phone bill includes internet charges	56kbps/56kbps	Mobile users where ADSL1/ADSL2+ not available or as temporary service
ADSL1	Asymmetric Digital Subscriber Line The 1st broadband internet service Uses existing phone line, always on Can call out at the same time Needs a permanent connection (modem) Faster speed than dial up Used for web surfing, email and VoIP Separate bill for phone Available in most areas	8Mbps/384kbps	SOHO or Business where ADSL2+ not available
ADSL2+	Asymmetric Digital Subscriber Line2+ The 2nd generation broadband service Similar to ADSL1 but faster Used for web surfing, email and VoIP Separate bill for phone Available in many areas	24Mbps/1Mbps	SOHO or Business
ADSL2+ Bundled	As for ADSL2+ except: Broadband internet is bundled with phone Combined internet and phone bill	20Mbps/800kbps	SOHO or Business
ADSL2+ Naked	As for ADSL2+ except: Provides broadband internet only Uses phone line without phone connected No phone service available (no dial tone) Bill for internet only	20Mbps/800kbps	SOHO or Business with no need for fixed phone
Symmetric DSL	Single-Pair High-speed Digital Subscriber Line Reliable dedicated inter-office connection Equal download and upload speed Ideal for inter-office VPNs Ideal for web and email server hosting Bill for internet only Availability varies per state	4Mbps/4Mbps	Business with several office locations
Metro Ethernet	Custom solution only from Highway1 Ultra reliable high speed internet Equal download and upload speed Ideal for inter-office connections Ideal for web and email server hosting Bill for internet only Available in metro areas only	10,000Mbps/10,000Mbps	Small, Medium and Large Businesses with several office locations
3G Wireless Mobile Broadband	Broadband internet service No permanent connection (modem) Accesses mobile phone network, anywhere Equal download and upload speed Used for web surfing, email and VoIP	Up to 7.2Mbps	SOHO or Business Mobile users