IP Telephony

Telephone call costs are a major part of any business's communication expenditure. Highway 1 together with Voice over Internet Protocol (VoIP) / IP Telephony can help you reduce these costs.

Voice over Internet Protocol (VoIP) is one of the fastest growing technologies used today. It is essentially voice communications over the Internet. We utilise the finest range of software (e.g: handset, software, software licenses and soft phones) and hardware (telephone handsets, ATA - Analogue Telephone Adapters, CISCO Call Manager server and Voicemail server).

We utilise the finest range of software (e.g: handset, software, software licenses and soft phones) and hardware (telephone handsets, ATA - Analogue telephone adapters, Call Manager server and Voicemail server) including CISCO and Linksys.

With our extensive knowledge we customise and implement the best possible solution to meet your organisations requirements. It is also often possible to maintain your existing PABX/Commander environments while still expanding into this great technology.

Highway 1 has deployed a range of VoIP solutions for our customers to communicate locally, interstate and overseas. Highway 1 is able to help your organisation illustrate the return-on-investment when using this type of technology.

To take advantage of this, it is important that you talk to a VoIP/IP Telephony consultant who has experience in both data and phone networks. (Traditional telephone companies may not have these skills.)

Highway 1's experience and certified consultants are happy to walk you through all the available options.

Case Study 1

An Australian based multi-national company recently moved offices and required a multi-site capable phone system. Over several stages, Highway 1 has rolled out a 100% Cisco based VoIP solution to multiple sites.

Communication between these sites is all done via this client's existing WAN network. Each site has its own gateway to the standard telephone network, and continues to function normally if at any point any WAN link is unavailable. This means that they are not solely reliant on their WAN or Internet links for voice communication.

In the future Highway 1 will role out toll bypass capabilities. This means that any phone on this VoIP network has the ability to make local calls, even if that handset is not located in that state. For example, a caller from the Perth office wishes to call a hotel in Melbourne to make a booking. The call would travel over the company's WAN network, via VoIP, from Perth to Melbourne . It would then enter the standard telephone network in Melbourne at an un-timed local call rate.

Case Study 2

Highway 1 has run a state of the art VoIP telephone system since 2000. With the ability for staff to work from home, and be contactable out of normal business hours, whilst still keeping the same office phone number. The addition of a new staff member is no hassle as a new telephone number is entered into a web interface and the phone is automatically configured. Call barring is no issue, with selected handsets allowed overseas and STD capability and others restricted.

Case Study 3

Highway 1 was approached by a current client wishing to reduce call costs between their Perth office and their remote office in remote Africa. Highway 1 supplied and configured two Cisco 827-4V ADSL / Voice routers. The customer simply plugged in a telephone on each of the handsets/units and was able to communicate directly with the other office with the push of a single button. It was found that the speech delay was in fact smaller via this VoIP solution, than via the normal telephone system.

Please contact our office or email sales@highway1.com.au