Partner Support

Dedicated partner help

Online Help

Please login to our secure Partner Portal for detailed information and help including:

• Your customers - Username, Plan, IP, Connection History, Authentication History, Change Password, Daily, Monthly and Yearly Traffic Reports (A customer management authority form must be completed before access to customers information is granted).
• Revenue - Paid, unpaid, your current balance and revenue threshold
• Program - Partner program, levels, rewards, status
• Collateral - Brochures, online banners and promotional material ordering
• Your profile - Update your contact details, password, bank details etc
• Help - FAQ for partners.

Personal Help

Authorized Highway 1 Channel Partners can get help whenever you need it, by phone or email.

Call us	1300 474 662
	8am - 6pm your local time anywhere in Australia
	Ask for Channel Support
Email us	partners@highway1.com.au

Password and ID Help

If you don't recall your Partner ID or password, please email partners@highway1.com.au we'll email back the correct details. Please note that your Partner ID and password are provided in the email confirmation of your partner status.